Monday, December 18, 2006

Some Cars Will Lose OnStar Link

Worth reading, I'm left wondering about the customer relationship damage, caused by this action.

wonder what legal recourse may be available to the folks that purchased the device and service.

Mayday! Some Cars Will Lose OnStar Link - New York Times: "OnStar declined to make an executive available for this article, but in a statement said, “We at OnStar sincerely regret that we will not be able to provide OnStar service to vehicles with analog-only hardware after Dec. 31, 2007.” When asked why it continued to install equipment that could not be upgraded even after the F.C.C. ruling, the company said that “each vehicle has its own development and manufacturing schedule, not all vehicles will receive the same OnStar equipment at the same time.”"


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